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FAQ

Frequently Asked Questions

Check-in is from 12:00 PM and check-out is by 10:00 AM. Let us know your arrival time in advance and we'll do our best to accommodate an early check-in or late check-out, subject to availability.

We don't yet have a live online booking engine — reservations are confirmed over phone, WhatsApp or email through our Kathmandu or Chitwan offices. Call or WhatsApp us at +977-9841229970, or email parkland@mail.com.np and our team will confirm availability and rates.

Cancellation terms depend on the season and package booked, and are confirmed in writing when your reservation is made. Please contact our reservations team directly for the terms attached to your specific booking.

Room rates cover accommodation only. Elephant bathing, canoe rides, jungle jeep drives, guided nature walks and cultural performances can all be arranged through the hotel and are booked separately — ask our front desk or reservations team to put together an itinerary.

Hotel Parkland has a swimming pool, restaurant and bar, free WiFi, gardens, a conference hall, room service, bicycle rental and 24-hour security across our 32 rooms.

Yes — our gardens, pool and easy access to Chitwan National Park make it a popular choice for families. Let us know the ages of any children travelling when you book so we can suggest suitable rooms and activities.

Yes, we can arrange transfers from Bharatpur Airport or the Sauraha bus park. Share your arrival details with our reservations team in advance so a vehicle is ready when you arrive.

Our team is comfortable communicating in English, Nepali and Hindi.